Browse over 9,000 car reviews

Mazda CX-9


Toyota Kluger

Summary

Mazda CX-9

The second-generation Mazda CX-9 may have been on sale in Australia for nearly five years now, but it remains the second best-selling large SUV using unibody construction (as opposed to old-school, off-road-focused body-on-frame).

That said, it is getting on a bit, so Mazda’s given it an update with a twist for 2021, hoping to inject a little bit more life into its flagship model.

And when we say twist, we mean it. After all, who would’ve thought there’d ever be a six-seat CX-9? Well, we’ve checked it out to see if it’s the version we needed all along. Read on.

Safety rating
Engine Type2.5L turbo
Fuel TypeRegular Unleaded Petrol
Fuel Efficiency8.4L/100km
Seating7 seats

Toyota Kluger

The Toyota Kluger is an Aussie family favourite. It’s the Streets Viennetta ice cream of SUVs, the Hungry Hungry Hippos of transport, the Dunlop KT 26 equivalent of cars, and the new-generation model is here… and there’s a hybrid version now.

Not only did I attend the Australian launch of the new Kluger, I took one away with me and my family and I have been living with it – just like you will.

A test drive at a dealership might not tell you everything you need to know about the Kluger, but fear not, I’ve done the testing with my family for you. Here’s all you need to know, from what’s new and the practicality upsides and downsides, to what the hybrid is like to drive.

Explore the All-New Toyota Kluger in 3D.

Safety rating
Engine Type3.5L
Fuel TypeRegular Unleaded Petrol
Fuel Efficiency9.3L/100km
Seating7 seats

Verdict

Mazda CX-98/10

The CX-9 is still a great option for families looking for a large SUV, even if it is starting to show its age as new rivals continue to launch with newer technologies.

That said, the availability of a luxury-focused six-seat configuration (Azami LE AWD) for the first time might be enough to convince some buyers to give it further consideration.

But for others who need the versatility of seven seats, this is still the CX-9 we’ve all come to know and love – but just a little bit better – particularly in its best-selling Azami AWD form.


Toyota Kluger8/10

This new generation Toyota Kluger hasn’t gone as far as we’d expect in terms of modern styling, refinement and in-car tech. But there’s been a big improvement in how comfortable and easy it is to drive. And the arrival of the hybrid version is fantastic to see. This seven-seater SUV is as practical as ever and will continue to be an Aussie family favourite.  

For us the sweet spot in the range is the GXL hybrid. The price is good, the powertrain adds to the smoothness of driving, and the fuel savings are outstanding.

Design

Mazda CX-99/10

Given its latest update is relatively minor, the CX-9’s exterior largely looks the same as before, which, depending on your point of view, is a very good thing. As far as we’re concerned, it certainly is.

That said, train-spotters will notice some differences, with the GT SP (new), Azami and Azami LE (new) grades getting a refreshed grille that’s slotted and available in two grade-specific finishes unlike the insert their carryover Sport, Touring and GT siblings still have. 

And aside from the GT SP, Azami and Azami LE’s new sets of 20-inch alloy wheels (again in grade-specific finishes), the only other exterior change is the Azami and Azami LE’s larger-diameter chrome exhaust tailpipe extensions. Sporty!

Inside, the CX-9 has more changes in store, headlined by the new ‘floating’ 10.25-inch central display all but the Sport and Touring get (they stick with 7.0- and 9.0-inch units respectively).

The new set-up is powered by Mazda’s latest multimedia system, which is certainly an improvement over its predecessor, and a much needed one at that.

Worth noting, touch is not an input method, with the rotary controller on the centre console the only option, which is actually great for safety, so we’re all for it.

The Azami and Azami LE also get new quilted Nappa leather upholstery, which looks and feels great, and adds to the overall high-quality theme.

Otherwise, it’s pretty much business as usual, which is great because the CX-9 has always had a well-designed interior. Yep, if it ain’t broke, don’t fix it.


Toyota Kluger7/10

The Kluger is about as beautiful as its name, which isn’t very. Still, while it doesn’t have the elegant lines of a Mazda CX-9 or the futuristic face of the Kia Sorento it does look tough and serious.

Having spent time driving it in the suburbs where off-road utes rule, I can tell you it commanded a bit of respect even while I was blocking an entire street with my seven-point turn.

This Kluger is totally new, but it’s instantly recognisable as a Kluger. But if you were expecting it to look cutting edge, I’m sorry, it doesn’t. If anything, the new Kluger looks like a larger version of the RAV4 with its moustache-like grille and blade headlights.

The Kluger isn’t as angular as its mid-sized sibling, and you can see the curves in the rear haunches which wrap around to the tailgate.

The GX and GXL have 18-inch alloy wheels, but only the Grande has 20-inch rims and they come with a chrome-effect paint which might be a bit OTT for some.

The new cabin is more functional than fashionable with a dashboard dominated by what appears to be one of those big pizza paddles which holds the media screen and climate control dials.

The entry-grade GX has black cloth-trimmed seats, leather wrapped steering wheel and shift lever; the GXL has synthetic leather seats and the Grande has actual leather upholstery.

There are soft touch surfaces with stitching, but all grades still have hard plastics galore and styling which lacks the premium look of some rivals.

The new Kluger is slightly bigger than its predecessor at 4966mm end-to-end (+76mm), 1930mm across (+0.5mm), and 1755mm tall (+25mm).

Please don’t take the Kluger too far off-road, that’s best left to Toyota's 'proper' four-wheel drives like the Fortuner, Prado and LandCruiser. But, for the record, the approach angle is between 17.9 and 18.2 degrees, while the departure angle ranges from 22.7-23.1 degrees, depending on whether your Kluger is front-wheel drive or all-wheel drive.

There are five new paint colours: 'Graphite Metallic', 'Atomic Rush Red Mica', 'Liquorice Brown Mica', 'Saturn Blue Metallic', and 'Galena Blue Metallic'. Carrying over from the previous model are, 'Crystal Pearl', 'Silver Storm Metallic' and 'Eclipse Black.'

Practicality

Mazda CX-99/10

Being an SUV that’s 5075mm long, 1969mm wide and 1747mm tall, practicality is arguably the most important thing for the CX-9, and with the option of six seats for the first time with the new Azami LE, it’s even more versatile.

All seven-seat grades have a 60/40 split-fold second row that manually slides and reclines the same as before, with only the Sport missing out on one-touch tumble operation, which makes accessing the 50/50 split-fold third row even easier, even if it’s still not graceful.

But the six-seat Azami LE is configured differently, given its second row has two captain’s chairs instead of a bench. That said, it operates in a very similar manner, just with power adjustment.

I still had around eight centimetres of legroom and four of legroom behind my 184cm (6'0") driving position, while the large transmission tunnel that’s a foot-space issue in seven-seat versions... isn’t.

One key difference with the very roomy and comfortable Azami LE is it only has four top-tether child-seat anchorage points, while all other grades have five thanks to their extra seat. Either way, four ISOFIX child-set anchorage points are split across the second and third rows.

Alternatively, the third row can be used by adults on shorter journeys, although they won’t have a lot of space to enjoy. Again, I'm 184cm tall and it’s tight back there, with no headroom or legroom on offer, but children will, of course, fare much better.

The CX-9’s boot is still pretty usable with all three rows in action, with 230L of cargo capacity available, but you can stow the two rear seats to get 810L in total.

And if you want maximum cargo capacity, the middle seats can also be folded, but not in the Azami LE, annoyingly.

Either way, the CX-9 doesn’t have a load lip but does have a flat floor, so loading bulkier items is a cinch, while two bag hooks and four tie-down points are on hand for securing loose items if they can’t fit in the double map pockets on the front seat backrests.

There are two cupholders in the third row, another two in the second row’s fold-down armrest (seven-seater versions) or large centre console (Azami LE), and another two in the first row’s larger centre console, while the front and rear door bins can also take bottles – and other knick-knacks.

All grades get USB ports in the first row, while the Touring and above also have them in the second row, and the GT and above also feature them in the third row. It’d be nice if there was no differentiation, though.


Toyota Kluger8/10

The Kluger is spacious for people, has great cabin storage, and a decent-sized boot. What’s missing is wireless charging for phones on all grades and there are no sunblinds for the rear windows on the GX and GXL.

I’m 191cm (6'3") tall with a 2.0m wingspan, so I never feel like I have too much room in most cars. But that’s not the case with the Kluger, where there’s so much space up front that my elbows don’t even reach the door armrests. The touchscreen also feels almost out of reach, even for me.

All Klugers come standard with seven seats – that’s two up front, a bench of three in the second row, and two in the third.

Legroom is excellent and I can arrange the seats behind my driving position so I can sit in the second and third rows without my knees touching any of the seatbacks.

Headroom in the second row is excellent and outstanding in the third (as far as third rows tend to go). Better than the CX-9's back seats.

Door pockets are on the small side, but there’s a giant centre console bin, shelves built into the dash for wallets and phones, plus two cupholders up front, two in the second row, and four in the third row.

As for the boot space, with the third row seats in place there’s 241 litres (VDA) of cargo capacity and with them folded flat into the floor the luggage room opens up to 552 litres.

These figures may seem small compared to capacities of other SUVs, but Toyota says these measurements are calculated up to the beltline of the Kluger which is the top of the rear seats, while other carmakers sometimes measure to the roof.

Price and features

Mazda CX-98/10

The CX-9 has become more expensive, with some grades up a little, while others are up a lot. The range now starts from $45,990, plus on-road costs, and reaches $73,875 (see pricing table below), but there is more standard equipment now.

Either way, two new grades have joined the now-comprehensive CX-9 line-up, bringing the total to six, with the new GT SP slotting in above the mid-range GT but below the previously flagship Azami, which is now bettered by the new Azami LE.

The entry-level Sport and Touring round out the line-up, with each grade coming with front-wheel drive as standard, although all-wheel drive is an expensive $4000 option for all but the Azami that instead asks for a $4435 premium, and the Azami LE which gets it as standard.

Features-wise, the Sport gets dusk-sensing LED headlights, rain-sensing wipers, 18-inch alloy wheels, push-button start, a 7.0-inch central display, satellite navigation, Apple CarPlay and Android Auto support, digital radio, a six-speaker sound system, a head-up display, three-zone climate control and black cloth upholstery.

While the Touring has the same 18-inch alloy wheels, it steps up with keyless entry, a 9.0-inch central display, paddle-shifters (new), power-adjustable front seats with heating, and black leather upholstery.

The GT goes even further with 20-inch alloy wheels, a hands-free power-operated tailgate, a sunroof, the aforementioned 10.25-inch central display (new), a 12-speaker Bose sound system, a wireless smartphone charger (new) and heated outboard middle seats.

As its name suggests, the new GT SP is the sportier version of the GT, adding a unique black finish to its 20-inch alloy wheels and side-mirror caps as well as burgundy leather upholstery and red stitching for just $500 more.

Meanwhile, the Azami has 20-inch alloy wheels with a bright finish (new) as well as adaptive LED headlights, LED daytime running lights, a 7.0-inch multifunction display, a heated steering wheel and 'Pure White' or 'Walnut Brown' quilted Nappa leather upholstery (new).

And finally, the new Azami LE mimics the Azami but replaces its middle bench with two power-adjustable captain’s chairs with heating and cooling plus a dedicated centre console, so six seats in total instead of the usual seven.

Also of note, the CX-9 has a new metallic paintwork option: 'Polymetal Grey', which helps it stand out from the crowd.

For reference, the CX-9’s rivals include the soon-to-be-replaced Toyota Kluger ($44,850 to $68,574) and the recently launched facelifted Hyundai Santa Fe ($43,990 to $61,660) and new-generation Kia Sorento ($45,850 to $63,070).

 

2021 Mazda CX-9 pricing before on-road costs

Sport FWDautomatic $45,990 (+$70)
Sport AWDautomatic$49,990 (+$70)
Touring FWDautomatic$53,490 (+$180)
Touring AWDautomatic$57,490 (+$180)
GT FWDautomatic$62,990 (+$1270)
GT AWDautomatic$66,990 (+$1270)
GT SP FWDautomatic$63,490 (NEW)
GT SP AWDautomatic$67,490 (NEW)
Azami FWDautomatic$66,190 (+$1297)
Azami AWDautomatic$70,625 (+$1686)
Azami LEautomatic$73,875 (NEW)

 


Toyota Kluger8/10

There are three grades in the Kluger range: the GX, the GXL and the Grande. You can have them all with either a V6 petrol engine or petrol hybrid combination. You have a choice of all-wheel drive and front-wheel drive with the V6 engine, whereas the hybrid is exclusively all-wheel drive.  

How much then? Well, for the front-wheel drives the GX lists for $47,650, the GXL is $56,850, and the Grande is $68,900. For the all-wheel drive versions just add $4000 to each of those prices.

The hybrids cost more. So, the GX is $54,150, the GXL is $63,350, and the Grande hybrid is $75,400.

Coming standard on the GX is, LED headlights, 18-inch alloys, fabric seats, an 8.0-inch media display with Apple CarPlay and Android Auto, a proximity key with push button start, leather steering wheel, a six-speaker stereo, and air con for the front and second row – or if you have the hybrid you’ll get three-zone climate control.

The GXL also scores roof rails, a power tailgate, sat nav, three-zone climate, plus heated driver and front passenger seats.

Leather seats don’t appear until you step up to the Grande, which also has ventilated front seats, an 11-speaker JBL stereo, head-up display, moonroof, gesture tailgate and 20-inch wheels, which are way too shiny.

Is the Kluger good value? Mainly yes, with a little bit of no here. The Kluger costs less than its Mazda CX-9 rival, but doesn’t get as many great features.

Under the bonnet

Mazda CX-97/10

All CX-9 grades are powered by a carryover 2.5-litre turbo-petrol four-cylinder engine, which produces 170kW of power at 5000rpm and 420Nm of torque at 2000rpm.

A six-speed torque-converter automatic transmission is standard, and again, you get the option of front- or all-wheel drive for all grades but one, the AWD-only Azami LE.

If you’re after a diesel-powered seven-seater, Mazda also has the similarly sized CX-8 in its line-up, but it still doesn’t offer a hybrid option in any of its SUVs, even though many rivals are moving in that direction, including the aforementioned Kluger, Santa Fe and Sorento.


Toyota Kluger8/10

The big news is there’s a hybrid Kluger now and it makes so much sense when you consider these seven seaters will spend most of their time in traffic and carparks where they can move silently along in electric vehicle mode.

The hybrid Kluger isn’t a plug-in type of hybrid, instead its batteries recharge when you apply the brakes when you’re driving. The battery then powers the electric motors. There are two motors on the front axle and one on the rear, which work together with a 2.5-litre, four-cylinder petrol engine.

Swapping from engine to motor, and then to a combination of both is seamless, and Toyota’s mastery of the tech is evident. Adding to the smoothness is a continuously variable transmission (CVT).

The power output of the petrol engine is 142kW and the electric motors make 184kW. The engine torque is 242Nm. The front electric motors are able to produce 134Nm and 270Nm, while the rear can make 121Nm. 

The hybrid Kluger is all-wheel drive.

As with the previous Kluger there’s also a V6 version which is more affordable than the hybrid variant, and comes with all-wheel drive or front-wheel drive.

The 3.5-litre V6 petrol engine makes 218kW/350Nm and shifting gears is an eight-speed automatic transmission.

The braked towing capacity for all Klugers is 2000kg (750kg unbraked).

Efficiency

Mazda CX-97/10

According to the official combined fuel consumption figures (ADR 81/02), FWD variants of the CX-9 sip 8.4 litres per 100km, which isn’t too bad for a petrol-powered large SUV that weighs just shy of 1900kg. Claimed carbon dioxide (CO2) emissions are 197 grams per km.

And given they weigh a whisker more than two tonnes, AWD versions of the CX-9s drink a slightly higher 9.0L/100km and emit 211g/km.

We covered 188km in the Azami AWD and Azami LE AWD at the CX-9’s launch and recorded 11.5L/100km after primarily driving on country roads and highways.

While that figure is nearly 30 per cent higher than Mazda's claim, it’s not outlandish considering the type of vehicle the CX-9 is. Either way, results will vary.

For reference, AWD variants have a slightly large fuel tank (74L) than their FWD counterparts (72L), but they all take more affordable 91RON petrol at minimum.


Toyota Kluger8/10

Toyota says that after a combination of open and urban roads the petrol V6 should use 8.7L/100km for the two-wheel drive and 8.8-8.9L/100km for the all-wheel drive. That’s not bad, although I didn’t have the opportunity to test this claim at the pump myself.

As for the hybrid, Toyota says you should get 5.6L/100km. I lived with the hybrid variant doing the school drop offs and shopping trips, with motorways thrown in, and after starting with a full tank and covering 179.2km, it took 14.18 litres to fill it back up.

That’s 7.9L/100km, which is excellent given I’d covered a lot of hilly urban terrain and at times the boot was fully loaded up.

The capacity of the V6 petrol’s fuel tank is 68 litres while the hybrid’s is 65 litres. The hybrid needs to run on 95 RON premium petrol while the V6 is happy with 91.

Driving

Mazda CX-98/10

As far as large SUVs go, the CX-9 is one of the better ones to drive. It’s certainly not confused; it knows what it needs to do and does it well.

The engine is properly punchy down low, serving up plenty of initial torque, so much so that you rarely need to chase its top-end power. In that way, it’s very diesel-like, despite being petrol. Needless to say, acceleration is surprisingly brisk. Not bad, then!

And the transmission it’s matched to also does its job well. Gear changes are pleasingly smooth, if not quick, while it's receptive to heavy applications of the accelerator, kicking down a ratio or two with little hesitation. Yep, don’t bother with its Sport mode.

The CX-9 also rides pretty well thanks to its independent suspension set-up, which consists of MacPherson-strut front and multi-link rear axles with passive dampers. Indeed, the kids aren’t going to be upset when they’re onboard.

Again, we mainly drove on country roads and highways, but it proved to be comfortable, particularly at high speed. And even during those rare, in-town, low-speed moments, it still impressed, on lower-quality roads or not.

And while the CX-9’s electric power steering is well-weighted, some buyers might be left wishing it was a tad lighter, especially when parking, but that’s more about personal preference than anything else.

What is more universal, though, is the system’s lack of feel. Obviously, we’re not dealing with a sports car here, but a little communication through the wheel wouldn’t go astray, particularly on a twisty road.

Speaking of which, the CX-9 handles its mass pretty confidently around a corner. That said, while it is relatively tied down, it still regularly exhibits a fair degree of body roll to remind you that you’re dealing with a large SUV.


Toyota Kluger8/10

The Kluger is one of the best driving large SUVs in this price range, up there with the CX-9, but less sporty feeling and more comfortable. So much better than the previous Kluger, this new-gen SUV has an outstanding, composed and comfortable, ride.

My pick is the hybrid variant. The electric motors make the driving experience even smoother and more enjoyable, allowing the Kluger to move around silently at lower speeds while providing little electric shoves when you dab the accelerator.

The V6 provides a more ‘old-school’ driving experience, which suited the twisty country roads I piloted it along. Two-wheel drive didn’t feel hugely different from all-wheel drive, but on a wet road those front wheels will struggle to maintain traction under harder acceleration. Steering is super light, accurate and direct.

All-wheel drive isn’t vital, but I’d get it for extra traction and stability if you can afford it. If you’re concerned about the fuel usage of the all-wheel drive compared to the two-wheel drive then you might surprised by the mileages in the section below.

Safety

Mazda CX-98/10

ANCAP awarded the CX-9 its maximum five-star safety rating in 2016, and despite the test occurring nearly five years ago, its results still stand.

Needless to say, the game has moved on, with the Santa Fe and Sorento recently resetting the standard, while the Kluger is soon to follow suit.

The CX-9 does, however, get front and side airbags as well as curtain airbags that cover all three rows, whereas the Santa Fe and Sorento only cover the first and second rows.

All grades of the CX-9 also get front and rear autonomous emergency braking, lane-keep assist, blind-spot monitoring, rear cross-traffic alert, adaptive cruise control with stop and go functionality, traffic sign recognition, high-beam assist and driver attention alert.

A reversing camera and rear parking sensors are also standard in all grades, but the Touring and above add front parking sensors, while the Azami and Azami LE also get surround-view cameras.


Toyota Kluger8/10

At the time I wrote this review the new Kluger hadn’t received it’s ANCAP score, but we’ll update this once the rating has been announced.

All Klugers come standard with AEB, including pedestrian and cyclist detection. There’s also blind spot warning, lane keeping assistance, rear cross traffic alert, and adaptive cruise control, as well as front and rear parking sensors.

For child seats there are three top tether anchor points and two ISOFIX locations in the second row.

It’s disappointing to see, however, that the Kluger’s curtain airbags don’t cover the third-row occupants.

Ownership

Mazda CX-98/10

As with all Mazda models, the CX-9 comes with a five-year/unlimited-kilometre warranty with five years of roadside assistance, both of which are average when compared to Kia’s market-leading seven-year terms with ‘no strings attached’.

Service intervals are 12 months or 10,000km, with the distance on the shorter side, although capped-price servicing is available for the first five visits, costing $2022 in total at the time of the writing, which is very reasonable.


Toyota Kluger9/10

The Toyota Kluger is covered a five-year unlimited kilometre warranty. Servicing is recommended every 12 months/15,000km and the pricing is capped at $250 for each visit over five years.